Jira Service Management

{"xsrfToken":"7fa26ca6d66d5c6433b2d55cf2f0f0adbdeba9cd_lout","branding":{"id":"1","key":"fsd","name":"Knowledge Base","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#070124","headerLinkHoverBGColor":"#070124","headerBadgeColor":"#070124"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d66658d0-9dad-4129-aa67-b2d236d099f1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjBmOTExZS03MGZlLTQ4YzUtOWYxMy1jY2U2YWNiNzQ0NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2NjY1OGQwLTlkYWQtNDEyOS1hYTY3LWIyZDIzNmQwOTlmMSI6WyJyZWFkIl19LCJleHAiOjE3MzA2NDE3MDMsIm5iZiI6MTczMDY0MTEwM30.UGKsH6rIAh36H3Oqm89ExrwKpZlv6O8PqVqlUzuJOr4&client=9b0f911e-70fe-48c5-9f13-cce6acb7444c&mode=fit","logoId":"d66658d0-9dad-4129-aa67-b2d236d099f1","isLogoAvailable":true,"helpCenterTitle":"FleetSoft Support Center","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"FleetSoft Support Center","sharedPortalName":"Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/14f35d04-13de-4123-bb21-261ae8a4b30b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjBmOTExZS03MGZlLTQ4YzUtOWYxMy1jY2U2YWNiNzQ0NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE0ZjM1ZDA0LTEzZGUtNDEyMy1iYjIxLTI2MWFlOGE0YjMwYiI6WyJyZWFkIl19LCJleHAiOjE3MzA2NDE3MDMsIm5iZiI6MTczMDY0MTEwM30.iNgdqvVONCWdGcHIvgOR7hOUiBjVInLGugwFMrvMM4I&client=9b0f911e-70fe-48c5-9f13-cce6acb7444c&height=300&mode=fit","bannerMediaApiFileId":"14f35d04-13de-4123-bb21-261ae8a4b30b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"fsd","projectId":10002,"serviceDeskId":1,"name":"Knowledge Base","description":"Use articles, tips, and best practices to troubleshoot at your own speed. Still stuck? Visit the Help Desk to chat with a member of our Support Team.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://fleetsoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"1":[1,2,3,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1b7f72b1-8930-3d7c-8ba7-0ee6824fa4bb","appLinkName":"System Confluence","appLinkUrl":"https://fleetsoft.atlassian.net/wiki","spaceKey":"FSD","spaceName":"Fleetsoft Service Desk","spaceUrl":"https://fleetsoft.atlassian.net/wiki/spaces/FSD","isServer":false},"labels":[],"projectKey":"KB","serviceDeskId":1,"kbLinkDomainURLs":["https://fleetsoft.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjBmOTExZS03MGZlLTQ4YzUtOWYxMy1jY2U2YWNiNzQ0NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzA2NDIzMDMsIm5iZiI6MTczMDY0MTEwM30.Mg__L-SO01S1w78Mx3RSBTTDSmRxw43h4_MvWO7_VWg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"9b0f911e-70fe-48c5-9f13-cce6acb7444c","tokenDurationInMins":20}},"kbPage":{"id":28344321,"title":"GPS Settings","url":"https://fleetsoft.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/28344321","space":{"key":"FSD","name":"Fleetsoft Knowledgebase","id":21331970},"serviceDeskIds":[1,3],"appLinkId":"1b7f72b1-8930-3d7c-8ba7-0ee6824fa4bb","idInString":"28344321","projects":[{"projectId":10002,"serviceDeskId":1,"portalId":1},{"projectId":10005,"serviceDeskId":3,"portalId":3}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fleetsoft","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7fa26ca6d66d5c6433b2d55cf2f0f0adbdeba9cd_lout","baseUrl":"https://fleetsoft.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fleetsoft.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9b0f911e-70fe-48c5-9f13-cce6acb7444c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"440a7562abda46288492d68b6fadf028","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}